Kansas Cosmetology Practice Exam

The presence of split ends is a clear indicator of hair damage. When hair strands are damaged due to factors like heat styling, chemical treatments, or environmental stressors, the ends can begin to fray or split into two or more sections. This condition not only affects the appearance of the hair, making it look unkempt, but it also compromises the overall health of the hair. Split ends are often a result of the cuticle (the outer protective layer of the hair) becoming weakened or worn away, leading to further breakage and damage if not addressed.

In contrast, softness can indicate healthy, well-moisturized hair, while elasticity generally suggests that the hair is in good condition and can stretch without breaking. Volume may reflect healthy hair that has retained its body and fullness. Therefore, split ends stand out as a definitive symptom of hair damage, making this answer the most appropriate choice.